Ask Eluve is your AI copilot for every stage of the care journey. It's a HIPAA-compliant assistant built for busy clinicians—helping you save time, stay organized, and deliver a better patient experience without cutting corners.
1. Before the Visit — Prep & chart review
2. During Decision-Making — Clinical reasoning support
3. After the Visit — Documentation & communication
4. Between Visits — Planning & follow-up
Getting started
Settings & Customization
1. Access Chat Settings
Click Chat in the nav bar to open Settings.
2. Custom Chat Instructions
Add guidelines to personalize how Chat responds to you.
3. Conversation Starters
Add prompts and drag to reorder. All accessible in-feature.
4. Include Unsigned Notes
Enable in Knowledge settings to include unsigned notes.
5. Upload Reference Files
Upload PDFs to give Chat additional clinical context.
💡 Pro Tip: Your Conversation Starters are the fastest way to customize Eluve Chat for your specialty and workflow. Set them up once, and your most common requests are one click away—every time you open Chat.
Accessing Eluve Chat
1. Go to an Appointment Page
Navigate to any appointment. The patient context is tied to the appointment you have open.
2. Select a Patient
Make sure a patient is selected in the sidebar. Chat uses the selected patient's data and notes.
3. Click the Chat Icon
Click the chat icon (top right) to open the Eluve Chat panel alongside the appointment view.
⚠️ No results? Enable Unsigned Notes in Chat Settings → Knowledge.
The Ask Eluve Chat Panel
Chat panel opens alongside your appointment view
Conversation Starters appear as quick-access prompts. Top 5 appear with ability to click "More" to view all.
Ask anything in the text box at the bottom
Switch between New Chat and History to revisit past responses
Using Eluve Chat Responsibly
Trust but Verify: Use Chat as a second pair of eyes—not a replacement for clinical judgment. Always form your own assessment and verify sources when in doubt.
Review Before Use: Any summaries, reports, or data generated should be reviewed before sharing with patients or documenting in EHRs. Don't copy and paste without reading.
Refine Your Prompts: If output doesn't meet expectations, check your settings and refine your prompts. Be clear and concise about the results you want—examples help.
EHR Record-Keeping: Without EHR integration: use full patient names and select the same patient for follow-ups. Avoid initials or creating a new patient each time.
Beta Feedback: Eluve Chat is in beta—results may vary. Share feedback regularly, report bugs, and let us know what's working or what could be improved.
The Big Picture
Eluve Chat replaces manual cognitive work—not your clinical judgment.
✅ Reduces chart review and documentation time
✅ Supports clearer, faster clinical decision-making
✅ Improves patient communication and post-session planning
✅ Keeps clinicians focused on care—not paperwork
✅ Generates professional documents in seconds
✅ Builds consistency and continuity across visits
Eluve Chat helps you prepare faster, decide clearer, document smarter, and communicate better—across every stage of care.
Recommended: How to use Eluve Chat to speed up your workflow
Support & Feedback
We're here to help—and your feedback shapes the product.
Need Help? Email [email protected]
Share Your Feedback
Email [email protected]
Report bugs or errors
Submit feature requests
Share what's working well
Use Chat's built-in feedback feature
Respond to periodic surveys